Our first ever all-virtual UXPA Boston Conference took place on October 23, 2020. Thank you to all who attended!
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Friday, October 23 • 1:30pm - 2:15pm
Bringing UX in-house: Cultivating digital skills through peer training

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Many organizations have small UX teams and could benefit from UX researchers training their peers in user research to increase capacity. We have a small team working on a government open data website, with only one experienced UX researcher, so we decided to teach two analysts on the team how to conduct and analyze the data from user interviews. We found the best way to train them was to have them conduct mock user interviews to learn the process by doing. We’ll share what we did, what we learned through the process, and how others can apply our process in their own organization.

avatar for Lindsay Goldstein

Lindsay Goldstein

Program Analyst, U.S. Department of the Interior
Lindsay is an Economist working in the federal government. She has been providing energy and economic expertise for the past 12 years in the public and private sectors and is currently working towards making federal data open, accessible, and useful. She has Master’s degrees in... Read More →
avatar for Shannon McHarg

Shannon McHarg

Innovation Specialist - UX, U.S. Department of the Interior: Office of Natural Resources Revenue
I am a UX designer and researcher who has worked as a UX lead bringing user-centered design at the organizational level to the U.S. Department of the Interior's Office of Natural Resources Revenue for the last two years. I have a Master’s degree in Human Factors and have been... Read More →
avatar for Maroya Faied

Maroya Faied

Program Aanlyst, Office of Natural Resources Revenue
Economist working in the Department of the Interior’s Office of Natural Resources Revenue. 8 years of experience analyzing data in various roles. Master’s degree in Minerals and Energy Economics from Colorado School of Mines. 

Friday October 23, 2020 1:30pm - 2:15pm EDT
5 - Liberty (Career)