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Friday, May 29 • 1:00pm - 1:45pm
Bringing UX in-house: Cultivating digital skills through peer training

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Many organizations have small UX teams and could benefit from UX researchers training their peers in user research to increase capacity. We have a small team working on a government open data website, with only one experienced UX researcher, so we decided to teach two analysts on the team how to conduct and analyze the data from user interviews. We found the best way to train them was to have them conduct mock user interviews to learn the process by doing. We’ll share what we did, what we learned through the process, and how others can apply our process in their own organization.


Maroya Faied

Program Analyst, Office of Natural Resources Revenue

Friday May 29, 2020 1:00pm - 1:45pm
5 - Liberty B/C

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