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Friday, May 29 • 3:15pm - 4:00pm
Boundary Maintenance for UX Researchers: Advice for Empaths

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Whether by nature or by training, user researchers spend time listening to others, learning, and caring about their needs. It’s an occupational hazard to take on the issues, burdens, and concerns of others. This can become a problem when we become emotionally involved in what really belongs to someone else, or when others take advantage of our caring stance. This presentation gives practical advice for how to spend time listening to others’ stories and still maintain our own healthy selves.

avatar for Kris Engdahl

Kris Engdahl

Associate Director, UX Research, Toast
It's all about the food.

Friday May 29, 2020 3:15pm - 4:00pm
1 - Back Bay A/B

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