Our first ever all-virtual UXPA Boston Conference took place on October 23, 2020. Thank you to all who attended!
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Friday, October 23 • 4:30pm - 5:15pm
The Misapplication of Empathy

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Most researchers rely on their empathic abilities in their day-to-day work with the presumption that we're all equally capable of developing and applying empathy but here's the problem - we're not. Not only is the researcher's experience of empathy improbable - but empathy does not scale. Together we'll learn how to make our empathic impulses observable and readable within our organizations and for our users. If you're ready to engage the possibility that empathy may be unavailable in research and design, let's dive in and move in a new direction: forward.

avatar for Sekai Farai

Sekai Farai

Sekai Farai is an anthropologist clinging wistfully to the belief that research can save the world. Funded to provide anthropological understanding of the NYC startup ecosystem in the early 2000s, Sekai parlayed that experience into working with tech companies to translate user knowledge... Read More →

Friday October 23, 2020 4:30pm - 5:15pm EDT
6 - Ballroom (UXPA Boston)