Our first ever all-virtual UXPA Boston Conference took place on October 23, 2020. Thank you to all who attended!
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Shannon McHarg

U.S. Department of the Interior: Office of Natural Resources Revenue
Innovation Specialist - UX
Brunswick, ME

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I am a UX designer and researcher who has worked as a UX lead bringing user-centered design at the organizational level to the U.S. Department of the Interior's Office of Natural Resources Revenue for the last two years. I have a Master’s degree in Human Factors and have been in UX for 17 years, mostly in the private sector working for large companies like H&R Block and L.L.Bean, for a UX agency, and as a freelance contractor.

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