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Michael Arnold Mages teaches design at Northeastern University with an emphasis on experiential and conversational approaches. Over the past 5 years he has convened over 50 community conversations on behalf of city, state, and the US Federal government, as well as an array of not-for-profit organizations. He has facilitated and conducted research on best practices for designing community conversations in a broad variety of contexts. He holds a PhD in Design from Carnegie Mellon University. Michael’s work has been applied for critical hires, redesign of workplace systems, and the creation of governmental policy and services.